<ul class="angebot-cat-list"><li><a href="https://btco.ch/en/service/company-trainings-workshops/leadership-team-development/">Leadership &amp; team development</a></li><ul><li><a href="https://btco.ch/en/services/company-trainings-workshops/leadership-team-development/leadership-workshop-1-beginners-workshop-for-new-managers-leadership-basics-1-3-days/">Leadership workshop 1: Beginner's workshop for new managers - leadership basics (1 - 3 days)</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/leadership-team-development/management-workshop-2-coaching-employees-discussing-issues-openly-fairly-and-reliably/">Management workshop 2: Coaching employees - discussing issues openly, fairly and reliably</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/leadership-team-development/leadership-workshop-3-developing-teams-and-leading-them-to-success/">Leadership workshop 3: Developing teams and leading them to success</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/leadership-team-development/leadership-workshop-4-leadership-with-disc-understanding-yourself-and-others-better-disc-personality-profile/">Leadership workshop 4: Leadership with DISC® - understanding yourself and others better (DISC® personality profile)</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/leadership-team-development/leadership-workshop-5-understanding-accompanying-and-supporting-apprentices/">Leadership workshop 5: Understanding, accompanying and supporting apprentices</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/leadership-team-development/leadership-workshop-6-leading-in-turbulent-times/">Leadership Workshop 6: Leading in turbulent times</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/leadership-team-development/leadership-workshop-7-opportunities-and-challenges-of-the-generations-baby-boomers-x-y-and-z/">Leadership Workshop 7: Opportunities and challenges of the generations - baby boomers, X, Y and Z</a></li></ul></ul><ul class="angebot-cat-list"><li><a href="https://btco.ch/en/service/company-trainings-workshops/communication/">Communication</a></li><ul><li><a href="https://btco.ch/en/services/company-trainings-workshops/communication/communication-training-1-optimise-your-communication-in-everyday-working-life/">Communication training 1: Optimise your communication in everyday working life</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/communication/communication-training-2-communicate-more-successfully-and-in-a-way-that-is-appropriate-to-your-type-thanks-to-the-disc-personality-model/">Communication training 2: Communicate more successfully and in a way that is appropriate to your type - thanks to the DISC® personality model</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/communication/communication-training-3-the-effect-of-positive-language-in-spoken-written/">Communication training 3: The effect of positive language in spoken & written</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/communication/communication-training-4-stay-calm-confident-and-assert-yourself/">Communication training 4: Stay calm & confident and assert yourself</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/communication/communication-training-5-setting-clear-boundaries-in-a-positive-way-but-how-the-art-of-politely-saying-no/">Communication training 5: Setting clear boundaries in a positive way - but how? The art of politely saying "no”</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/communication/communication-training-6-judo-with-words-reacting-fairly-and-confidently-quick-wittedness-training/">Communication training 6: Judo with words: reacting fairly and confidently (Quick-wittedness training)</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/communication/communication-training-7-relaxed-professional-response-to-complaints/">Communication training 7: Relaxed & professional response to complaints</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/communication/communication-training-8-deciphering-the-secret-of-body-language-more-charisma-thanks-to-body-language/">Communication training 8: Deciphering the secret of body language - More charisma thanks to body language</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/communication/communication-training-9-feedback-culture-professional-handling-of-feedback/">Communication Training 9: Feedback Culture - Professional Handling of Feedback</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/communication/communication-training-10-how-to-conduct-difficult-conversations-successfully-non-violent-communication-according-to-dr-marshall-rosenberg/">Communication training 10: How to conduct difficult conversations successfully / Non-violent communication according to Dr. Marshall Rosenberg</a></li></ul></ul><ul class="angebot-cat-list"><li><a href="https://btco.ch/en/service/company-trainings-workshops/self-management-personal-development/">Self-Management &amp; Personality Development</a></li><ul><li><a href="https://btco.ch/en/services/company-trainings-workshops/self-management-personal-development/self-management-seminar-1-work-technique-time-management-incl-e-mail-management/">Self-management seminar 1: Work technique & time management (incl. e-mail management)</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/self-management-personal-development/self-management-seminar-2-using-e-mails-efficiently-writing-customer-oriented-e-mails-part-i-and-ii/">Self-management seminar 2: Using e-mails efficiently & writing customer-oriented e-mails (Part I and II)</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/self-management-personal-development/personality-development-course-3-free-yourself-from-energy-robbers/">Personality development course 3: Free yourself from energy robbers</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/self-management-personal-development/personality-development-course-4-self-marketing-win-with-your-own-strengths-make-your-performance-visible/">Personality development course 4: Self-marketing: Win with your own strengths - make your performance visible</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/self-management-personal-development/personality-development-course-5-mental-training-success-begins-in-the-head/">Personality development course 5: Mental training - success begins in the head</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/self-management-personal-development/personal-development-course-6-business-etiquette-score-points-with-good-manners/">Personal development course 6: Business etiquette - score points with good manners</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/self-management-personal-development/self-management-seminar-7-developing-good-solutions-in-a-more-relaxed-way-with-the-plan-b-mindset/">Self-management seminar 7: Developing good solutions in a more relaxed way with the Plan B mindset</a></li></ul></ul><ul class="angebot-cat-list"><li><a href="https://btco.ch/en/service/company-trainings-workshops/customer-orientation-service-excellence/">Customer orientation / sales &amp; negotiation training</a></li><ul><li><a href="https://btco.ch/en/services/company-trainings-workshops/customer-orientation-service-excellence/customer-orientation-workshop-1-complaint-management-thank-you-for-complaints/">Customer orientation workshop 1: Complaint management - thank you for complaints</a></li><li><a href="https://btco.ch/en/services/online-workshops-online-coaching/for-companies/customer-orientation-workshop-2-go-the-extra-mile-with-wow-effects-you-will-exceed-customer-expectations-that-will-are-memorized/">Customer orientation workshop 2: Go the extra mile - with "wow" effects you will exceed customer expectations that will are memorized</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/customer-orientation-service-excellence/customer-orientation-workshop-3-perfect-customer-service-on-the-phone/">Customer orientation workshop 3: Perfect customer service on the phone</a></li></ul></ul><ul class="angebot-cat-list"><li><a href="https://btco.ch/en/service/company-trainings-workshops/conflict-change-management/">Conflict &amp; Change Management</a></li><ul><li><a href="https://btco.ch/en/services/company-trainings-workshops/conflict-change-management/workshop-1-constructive-conflict-management-and-finding-workable-solutions-2-days/">Workshop 1: Constructive conflict management and finding workable solutions (2 days)</a></li><li><a href="https://btco.ch/en/services/online-workshops-online-coaching/for-companies/workshop-2-dealing-positively-with-change-in-challenging-times/">Workshop 2: Dealing positively with change - in challenging times</a></li></ul></ul><ul class="angebot-cat-list"><li><a href="https://btco.ch/en/service/company-trainings-workshops/disc-personality-profile-for-companies/">DISC® Personality Profile for Companies</a></li></ul><ul class="angebot-cat-list"><li><a href="https://btco.ch/en/service/company-trainings-workshops/resilience-for-companies/">Resilience for companies</a></li><ul><li><a href="https://btco.ch/en/services/company-trainings-workshops/resilience-for-companies/seminar-1-stress-management-the-art-of-living-in-a-relaxed-manner/">Seminar 1: Stress management - the art of living in a relaxed manner</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/resilience-for-companies/seminar-2-success-factor-mindfulness/">Seminar 2: Success factor mindfulness</a></li></ul></ul><ul class="angebot-cat-list"><li><a href="https://btco.ch/en/service/company-trainings-workshops/events-management-conferences-keynote-speeches/">Events, Management Conferences &amp; Keynote Speeches</a></li></ul><ul class="angebot-cat-list"><li><a href="https://btco.ch/en/service/individual-courses-seminars/public-seminars-agenda/">Public seminars &amp; agenda</a></li></ul><ul class="angebot-cat-list"><li><a href="https://btco.ch/en/service/individual-courses-seminars/disg-personality-profile-for-individuals/">DISC® personality profile for individuals</a></li></ul><ul class="angebot-cat-list"><li><a href="https://btco.ch/en/service/individual-courses-seminars/resilience-for-individuals/">Resilience for individuals</a></li></ul><ul class="angebot-cat-list"><li><a href="https://btco.ch/en/service/individual-courses-seminars/coachings-individual-development/">Coachings &amp; individual development</a></li></ul><ul class="angebot-cat-list"><li><a href="https://btco.ch/en/service/online-workshops-online-coaching/for-further-education-institutes/">For further education institutes</a></li></ul><ul class="angebot-cat-list"><li><a href="https://btco.ch/en/service/online-workshops-online-coaching/for-individuals/">For individuals</a></li></ul><ul class="angebot-cat-list"><li><a href="https://btco.ch/en/service/online-workshops-online-coaching/for-companies/">For companies</a></li><ul><li><a href="https://btco.ch/en/services/company-trainings-workshops/communication/communication-training-3-the-effect-of-positive-language-in-spoken-written/">Communication training 3: The effect of positive language in spoken & written</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/communication/communication-training-4-stay-calm-confident-and-assert-yourself/">Communication training 4: Stay calm & confident and assert yourself</a></li><li><a href="https://btco.ch/en/services/company-trainings-workshops/self-management-personal-development/self-management-seminar-1-work-technique-time-management-incl-e-mail-management/">Self-management seminar 1: Work technique & time management (incl. e-mail management)</a></li><li><a href="https://btco.ch/en/services/online-workshops-online-coaching/for-companies/customer-orientation-workshop-2-go-the-extra-mile-with-wow-effects-you-will-exceed-customer-expectations-that-will-are-memorized/">Customer orientation workshop 2: Go the extra mile - with "wow" effects you will exceed customer expectations that will are memorized</a></li><li><a href="https://btco.ch/en/services/online-workshops-online-coaching/for-companies/workshop-2-dealing-positively-with-change-in-challenging-times/">Workshop 2: Dealing positively with change - in challenging times</a></li></ul></ul>{"id":1218,"date":"2020-10-12T16:35:54","date_gmt":"2020-10-12T14:35:54","guid":{"rendered":"https:\/\/btco.ch\/angebot-gesamtuebersicht\/"},"modified":"2021-02-24T10:09:49","modified_gmt":"2021-02-24T09:09:49","slug":"services-overview","status":"publish","type":"page","link":"https:\/\/btco.ch\/en\/services-overview\/","title":{"rendered":"Services total overview"},"content":{"rendered":"[vc_row el_class=&#8221;section&#8221;][vc_column][vc_column_text]\r\n<h2>Company trainings &amp; workshops<\/h2>\r\n[\/vc_column_text][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;section&#8221;][vc_column][vc_column_text]\r\n<h2>Individual courses &amp; seminars<\/h2>\r\n[\/vc_column_text][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;section&#8221;][vc_column][vc_column_text]\r\n<h2>Online Workshops &amp; Online Coaching<\/h2>\r\n[\/vc_column_text][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row]","protected":false},"excerpt":{"rendered":"<p>[vc_row el_class=&#8221;section&#8221;][vc_column][vc_column_text] Company trainings &amp; workshops [\/vc_column_text][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;section&#8221;][vc_column][vc_column_text] Individual courses &amp; seminars [\/vc_column_text][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;section&#8221;][vc_column][vc_column_text] Online Workshops &amp; Online Coaching [\/vc_column_text][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-1218","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Services total overview | BTCO.ch<\/title>\n<meta name=\"description\" content=\"Als Experten f\u00fcr Management Training, Kommunikationstraining &amp; Online Kurse bieten wir Firmen &amp; Einzelpersonen ein umfangreiches Kursangebot!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/btco.ch\/en\/services-overview\/\" \/>\n<meta property=\"og:locale\" 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