They are aware of the situation (what, when, where and with whom). How this influences behaviour (words and actions) and what effect this has on the environment and the people with whom we work.
Communication Training 9: Feedback Culture – Professional Handling of Feedback
Providing security is an important management task. We achieve this by providing feedback, among other things. In this way, people learn more about their impact, their behaviour or even about their “blind spot”.
Possible contents
- Self-perception / external perception
- Situation – behaviour – perception
- Give feedback
- Accept feedback
- Helpful rules
- Exercises
- Case studies
- Tips & checklists
Benefits
- Training and exchange of experience
- Courage to give feedback
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