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Self-management seminar 7: Developing good solutions in a more relaxed way with the Plan B mindset
To remain calm and capable of acting in difficult situations – that is what we all want to do. Once you have activated the Plan B mindset, nothing can upset you so quickly. Especially in interaction with people, where customer-oriented solutions are also required ad hoc, it is important to keep a clear head and remain creative.
Possible contents
- The importance of Servolution and good service in the digital world
- Activate the personal Plan B mindset
- Courage to develop creative solutions for themselves and their customers
- Staying calm in challenging situations
- Finding solutions under pressure
- Struggle between positive and negative energy
- Creating confidence
- Self Management
- Self-reflection
Benefits
- You receive an assessment and feedback on your personal Plan B mindset
- You will train in various exercises to develop suitable solutions and alternatives in a confident and professional manner, even under pressure
- You understand better how your attitude can help you to make yourself and others more satisfied.